How we built an inventory app that works without a signal
- Headless
CRM Salesforce behind the native app, keeping every customer, order and stock record in sync - Global Designed for global use
- Offline Stock counts and orders logged with no signal, synced when back online
- 200+ Sales reps using the app worldwide
Who is Aroa Biosurgery?
Did you know… usually, patients suffering from internal wounds are operated on twice? Once to repair the wound and then again some-time later to remove all the plastic plasters and stitching used in the process.
Aroa Biosurgery, a local New Zealand medtech company, has a patented solution that helps to heal internal wounds that then dissolves safely in the body after surgery. Patients don’t need to be operated on twice. It reduces cost, frees up doctors for other work and hugely reduces the pain and anxiety for patients.
Why is consignment stock hard to track in hospitals?
Aroa Bio has a keen focus on The US market. The new and innovative nature of their products meant that Surgeons often like to try before they buy. Anyone distributing products on consignment internationally in this way knows that inventory management is a top priority. Knowing where your products are, how many are in stock, how many have been consumed and invoicing after they have been used is an important task. Without it, your business can find it has a huge investment in inventory spread all over the country, at best fragmented or worse, untraceable and lost.
Sounds easy, but here is the problem. Hospital inventory storerooms often do not have wifi or internet coverage.
Aroa Bio went live in the field with an inventory app, but the unstable connection in those storerooms meant their teams had real trouble connecting. When their sales teams visited customers on site to stock-take and invoice, they had to write everything down on paper. This introduced errors and delays. The more the business grew the more inventory was stored with customers out in the field on consignment and the harder it was becoming to keep track of it. A key challenge to be addressed by this project was allowing salespeople to manage inventory even when they found themselves in a hospital basement doing a stock take with no internet coverage.
What did Aroa Bio’s sales reps need the app to do?
In order to manage their inventory, Aroa Bio needed an app that would work offline. The app was custom designed by the sales team for the sales team.
Before heading out on the road, salespeople fill their cars with sample products. They simply scan product bar codes and check-in the products as Trunk Stock.
When making new sales calls, they can create new customer accounts directly in the app
Accounts often take consignment stock (Take it now, pay for it when its used) The app allows stock to be checked out of the trunk or shipped from the central warehouse and assigned to customer accounts
When in offline basement storerooms, salespeople can still do a stock-take and log orders even without any internet.
Orders are created as a direct sale, a consignment, a sample or flagged as returns.
The app also allows salespeople on the road to meet and transfer trunk stock between each-other to keep things moving at a high pace when they are moving around.
When finding a signal, the app syncs the order data and keeps everything up to date.
How does a headless Salesforce app work offline?
The Team at UiRev build headless Salesforce integrated native apps. One of the benefits is the ability for your apps to work offline without internet.
Aroa Bio implemented a headless Salesforce app to manage their customers and inventory. It keeps every customer and stock record in order, and the native app does the work on the road and on site. Salespeople work in the app wherever they are, with or without internet and everything syncs to Salesforce when data is available.
Ui revolution is Aroas trusted partner for custom mobile app development and data integrations
